- Print
- DarkLight
By default, Combeenation sends all emails via its own mail server ( no-reply@combeenation.com
). If you prefer that your customers do not receive emails through this server, we offer two alternatives:
Configure your own SMTP server
Use your own mail infrastructure for full control over email delivery.Define sending domains
Authorize Combeenation’s mail server to send emails using your domains (via SPF/DKIM settings).
Affected mails
Invitation mail
Mails sent during a configuration or Checkout
Quote mails
Quote notification mails
Test mails on the mail setting dialog
SMTP settings
Go to your Company settings page → email, activate “Use SMTP settings“ and fill out the fields.
The sender mail address will be used as the FROM address for above mentioned mails. The sender name can optionally be set.
Check your connection
If the connection is misconfigured, users will not receive emails. Use "Send Test Mail" to verify the connection
Common SMTP server
Here is a short list of common used SMTP server, if your company has already a SMTP server contact your admin to get the credentials.
365/Microsoft
Go to admin.microsoft.com select a user with an activate license. Go to the users settings page, select mail and click on “Manage email apps“.
Authenticated SMTP must be activated.
Afterward go to https://entra.microsoft.com/#home, search for “Named Locations”, click on “Configure multifactor authentication trusted IPs“ and allow the following:
Now go to myaccount.microsoft.com → Security info → add new app password. Remember this app password.
Go to the Combeenation portal → company settings → email and set the SMTP settings:
Server:
smtp.office365.com
Port: 587
Enable SSL: yes
User: Your full 365 address (z. B. you@office365.com)
Password: The app password you created earlier
Gmail
In order to send mails via Gmail, two factor must be activated, and you have to create an app password, see here.
Server:
smtp.gmail.com
Port: 587 or 465
Enable SSL: yes
User: Your full Gmail address (z. B. you@gmail.com)
Password: App password
For more info see documentation.
GMX
You must activate IMAP/POP first, go to settings → email → POP3/IMAP → allow access
Server:
mail.gmx.net
Port: 587
Enable SSL: yes
User: Your full GMX address (z. B. you@gmx.de)
Password: Your mail password
For more info see documentation.
Others
Other possible servers are listed below with their server names and ports. SSL is always enabled, and the port defaults to 587 unless otherwise specified.
Domainfactory:
sslout.df.eu
(Port: 465)Easyname:
smtp.easyname.com
(Port: 465)iCloud Mail:
smtp.mail.me.com
Jimdo:
secure.emailsrvr.com
mail.de:
smtp.mail.de
Mittwald:
mail.{yourdomain}.xyz
(Port: 465)Outlook:
smtp-mail.outlook.com
World4You:
smtp.world4you.com
Yahoo:
smtp.mail.yahoo.com
Sending domains
Setting up the sending domains is a manual process, you’ve to set some [DKIM TXT entry](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail) on your domain provider. Since this is currently not fully automated you should [contact us](https://www.combeenation.com/en/contact/).
If you have already sending domains configured, those will be displayed on the Company → email settings page.